Move to Australia with Your American Express Card Move to Australia with Your American Express Card

Moving to Australia? Let us help make the transition smoother.

At American Express, your membership is recognised around the world. If you’re relocating to Australia, you may be eligible to transfer your existing American Express Card to one issued here – helping you settle in with confidence while retaining your original ‘Member Since’ status.

Information to have on hand

Before you apply for an Australian issued American Express Card, make sure you have the following information handy to ensure a smooth process:

• Existing foreign American Express Card number (found on the back of your Card)
• Australian home address
• Australian phone number
• Australian or International Passport
• Evidence of income, e.g. 3 months of recent payslips, a recent employment contract or a letter from your accountant

We’re required under Australian regulation to collect and verify financial details—even if you’ve held an Amex Card elsewhere.

Important Information:

• Once the application has been successfully submitted, you may be contacted by American Express for additional documentation including but not limited to identification, financial information, visa subclass and address verification.
• If you are approved for a Credit Card, you will be automatically assigned a credit limit.
• Upon approval, Card delivery will take up to 10 business days.
• You may only apply for one (1) Basic Consumer Card in Australia at this time; you may apply for additional Cards on your account when you have built up an Australian credit bureau history. Corporate/Small Business Cards are not eligible.
• If you have a credit bureau report in Australia, it will be considered when processing your application; however, your application can be approved in Australia without having an Australian credit bureau report.
• If you wish to keep your existing American Express Card from another country, you will continue to be responsible to pay any billed annual fees and any outstanding balances in that country’s currency. Note that if there is an outstanding balance, it cannot be transferred over to the new Australian Card, if approved.
• To be eligible for a new American Express Card in Australia, your existing Card must be issued by American Express, you must be the Basic Cardholder and have held the Card for at least 3 months. Your Card Account must be open, active, and in good standing at the time you apply for a new Card in Australia. If the Card was previously cancelled by you, it must have been cancelled within the last 3 months.
• Only Consumer American Express Cards issued by American Express Australia Limited are eligible through this Card application process.
• This application process does not apply to American Express Corporate Cards or American Express Small Business Cards.
• If you wish to transfer existing Membership Rewards® points to your new Australian issued Card, please call the number on the back of your existing foreign American Express Card to confirm eligibility.
• Membership Rewards^® points can be transferred to your new Australian issued Card after you’re approved, and if your Card is enrolled in the Membership Rewards programme. Otherwise, please redeem the points before you cancel your existing Card.
• All other partner loyalty program cards are ineligible for transfer points to your new Australian issued Card.
• If you choose to cancel your existing foreign American Express Card, please call the number on the back of your foreign American Express Card. You may redeem or transfer the points before you cancel.

New Accounts Customer Service

If you require additional support with your application, please feel free to contact our friendly New Accounts Customer Service team.

• Open 8:30am-9pm Eastern Time (Monday-Friday); 10am-6pm Eastern Time (Saturday)
• From Australia: Personal Cards: 61-29-271-8666

International Service Centers

To find the phone number of the International Service Center for your desired country, click here.